Send rewards and discounts to VIP customers and on customers’ birthdays.Build customer loyalty programs for online and offline sales.You can do several important things with this feature: Lightspeed allows shop owners to integrate customer sales data with loyalty tools to send targeted offers and deals. You could also explore the best CRM software provided by non-POS companies as an alternative option. The company offers other helpful POS tools like viewing purchase histories, assigning VIP status to certain customers, and offering rewards and promotions. Lightspeed’s built-in CRM tools for its POS system let you create customer profiles, add notes about their preferences and run reports on their sales. Lightspeed lets you easily add new products. Let’s look at the full range of features Lightspeed offers. You can also use the POS system to manage your inventory, run reports and set up an e-commerce website. Lightspeed is our pick as the best POS system for retailers because it provides more than just POS options. You can integrate Lightspeed with more than 250 apps. Lightspeed can run more than 50 types of reports and track all sales data in real time. You can use the company’s e-commerce tools to build an online store and set up online ordering. The POS system makes it easier to monitor the number of hours your employees work and run performance reports. You can create custom loyalty programs for online and offline sales. ![]() You can use Lightspeed to create customer profiles. ![]() Lightspeed makes it easy to track your inventory, create product variations and bundle items. ![]() It’s comforting to know that you can always contact someone to get your questions answered. In addition, the company provides one-on-one onboarding, a dedicated account manager and 24/7 customer support. The software integrates with hundreds of popular third-party apps you can use to run your business. You can extend Lightspeed’s functionality by taking advantage of its third-party integrations. Since the software is mobile friendly, you can access all your information on the go. The POS system works for businesses of all sizes and has an intuitive interface and customization options. Lightspeed is designed with retail businesses in mind, so the vendor offers a number of retail-specific features.
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